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Fast & Easy Internet
Congratulations on moving into your brand new apartment! It can be a stressful process, so we've tried to make it as easy as possible for you to get online. In fact, we've already installed a router in your home for you.
If you're not moving into a pre-installed Jamba apartment, you can still order a Jamba modem and get connected with us.
We're ready when you are. So choose a plan, sign up and jump online. You can do it on your phone right now!
Choose Your Speed:
Frequently Asked Questions
Are you based in Australia?
Yes. We are an Australian-owned company and our customer service team is based in Australia (Sydney)
Is this as fast as the NBN?
Yes. In fact, it’s faster. Subject to the plan you select, the Jamba plans will give you speeds even faster than the NBN via our local wholesale partner, LBNCo.
Is there any limit to data?
No. Jamba plans are unlimited - you can stream, upload and download as much as you wish.
How does billing work?
This is a prepaid service.Each month you will receive an invoice by email. To pay online, simply follow the instructions - it’s easy! For convenience, choose our direct debit option as your payment method.
Will I be bound to a contract?
With Jamba, you can choose if you want to be on a contract or not. Choose between our 12 and 24 month plans or our unlocked month-to-month plan.
Can I pay with credit cards?
Yes. You can pay with MasterCard, Visa and American Express, but there may be a small surcharge for payment by credit card. Please refer to Integra Pay terms and conditions.
Is there a connection fee?
Yes. Connection fees vary according to your plan. They are as follows:
Unlocked plans have a connection fee of $99.
12 Month plans are $69
24 month plans have no connection fee
Does Jamba offer technical support if I have any trouble?
Do I have to use a Jamba modem?
How long does it take to get connected?
What happens when I move out?
What is LBNCo?
Do you offer phone bundles?
What is the difference between Fast, Mega and Ultra speed plans?
Will my internet speed fluctuate?
Why might I have to pay a once-off $300 (Including GST) charge before connecting?
What if i want to leave my contract early?
Use this form to lodge a customer service enquiry.
Customer service: 9:00am – 6:00pm EST
Technical Support : 24/7 1300 052 622 and press Extension 3.